PGE Customer Service Phone Number

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PGE customer service phone number is 1-800-743-5000. If you need to talk to a live person in PGE customer service you need to dial 1-800-743-5000. To speak with a live agent you need to know about their customer service.

If you need another service from PGE current customers you can select one of these options:

  • If you have any questions or problems please take a look at their help page first at answers to our top questions.
  • If you have any questions or problems about pay your bill, start or stop service, get financial assistance and more. The options will take you straight to your request. You can also visit their online Help Center.

Language Translations for Customers

When calling, please ask for translation services.

  • Español: 1-800-660-6789.
  • 中文: 1-800-893-9555.
  • Tiếng Việt: 1-800-298-8438.
  • All other languages: 1-800-743-5000.

Call them and use their interactive voice response system to:

  • Access account information
  • Make a payment
  • Contact billing transactions
  • Connect, disconnect, or change service
  • Report on outage

PGE Customer Service Options

PGE Customer Service Phone Number

  • PGE customer service phone number is for all other languages 1-800-743-5000.
  • PGE customer service phone number is for Tiếng Việt 1-800-298-8438.
  • For 中文: 1-800-893-9555.
  • For Español: 1-800-660-6789.
  • Business customer service center phone number is 1-800-468-4743.
  • Agricultural customer service center phone number is 1-877-311-3276.
  • Solar customer service center phone number is 1-877-743-4112.

PGE Customer Service Hours

  • PGE live customer service agents are available Monday-Friday, 7 a.m. – 9 p.m, Saturday, 8 a.m. – 6 p.m, Sunday and after hours: 24-hour availability for emergencies and automated customer service.
  • Business live customer service agents are available Monday-Friday, 7 a.m. – 6 p.m.
  • Agricultural live customer service agents are available Monday-Friday, 7 a.m.- 6 p.m.
  • Solar live customer service agents are available Monday-Friday, 8 a.m.- 5 p.m.

PGE Live Chat Support

PGE doesn’t offer live chat supoort. Best way to contact PGE is to call them at 1-800-743-5000.

PGE Mailing Address

Send correspondence to:

Pacific Gas and Electric Company

P.O. Box 997300

Sacramento, CA 95899-7300

PGE Support E-mail

If you have other questions at e-mail you can send your questions at THE ONLINE CONTACT FORM.

PGE Social Media

If you would like to contact them through social media you may reach them at:

  • PGE customer service could be contacted via: Facebook
  • You can also reach PGE support via: Twitter
  • You can also reach PGE support via: Instagram
  • You can also view PGE latest vide0 on Youtube

PGE Customer Service – By Phone Number or Otherwise

While PGE customer service phone number is 1-800-743-5000. There are 4 ways to contact PGE, are by phone, e-mail, mailing address and social media. You can choose one of them if you need to talk to live person with Support Agent.